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A smarter future for patient experience starts with the right foundation.

Press Ganey data has long helped healthcare organizations understand patient experiences, improve outcomes and meet regulatory expectations. But as systems evolve, data needs to do moretravel further, integrate deeper and drive smarter action.

It's more than a data transfer. It’s a transformation.

Migrating from Press Ganey to Qualtrics isn’t plug-and-play. From historical data to custom benchmarks to downstream reporting, there’s a lot at stake. Without the right expertise, organizations risk losing data integrity, continuity—and trust.

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Common challenges include:

  • Years of historical data with inconsistent formatting
  • Custom survey structures and benchmarks
  • Complex reporting and trend tracking requirements
  • Integration with internal dashboards and systems
  • Cross-functional concerns around disruption and accuracy

A better way to migrate.

Walker applies a proven, healthcare-specific approach to every migration—ensuring your data remains accurate, actionable and aligned with your broader business goals.

We work side-by-side with Qualtrics to align with platform best practices—while never losing sight of the realities healthcare teams face on the ground.

  • End-to-end migration planning and governance
  • Historical Press Ganey data mapping, validation and transformation
  • Qualtrics platform configuration and optimization
  • Seamless integration into clinical, operational and IT systems
  • Enablement and training for long-term adoption

Our clients

No Qualtrics partner has as much experience in Press Ganey migrations as Walker.

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Cincinnatti Childrens Warm Gray
U Health Miami Warm Gray
Gillette Childrens Warm Gray
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Jackson Health System Warm Gray

Experience Management in healthcare isn’t one-size-fits-all.

It’s complex. High-stakes. Highly regulated. And deeply human. That’s why leading healthcare organizations trust Walker to guide their most critical migrations and PX transformations.

We bring decades of experience across patient, employee and digital journeys—with a team that understands the clinical, operational and IT demands of modern healthcare. We don’t just support healthcare clients—we’re embedded in their success.

Our areas of expertise include:

  • Patient Experience
  • Employee Experience
  • Cross XM
  • Digital Experience
  • Magnet (PX, Nursing)
  • Rounding
  • Healthconnect V.2
  • Change Management
  • Unified XM, Data Architecture
  • AI Expertise

Meet your healthcare experts.

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Sheila M.
VP + TEAM LEAD, CLIENT SERVICES
Brittany Bluthardt
Brittany B.
ASSOCIATE VP + TEAM LEAD, CLIENT SERVICES
Leslie Pagel
Leslie P.
VP, CLIENT SERVICES
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Elizabeth W.
SOLUTIONS ARCHITECT I
Emily Chestnut
Emily C.
SENIOR EM II

Ready to migrate with confidence?

Walker helps healthcare organizations turn Press Ganey migrations into a strategic advantage—ensuring their data works harder, smarter and more effectively within Qualtrics.

Start with a readiness check.

Take our assessment to identify strengths, gaps and next steps.